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Cannot disconnect from Hipchat session

I just noticed that even though I am logged-off from Hipchat, my colleagues still see me as online. Then I noticed that there are multiple sessions opened on my Hipchat account, so this is maybe the reason why I still appear online.

When I try to disconnect from any of them, I get a success message: "Session disconnected." however they are still listed as opened.

Is there any other way how to disconnect from opened sessions other then using website https://FQN/account/sessions

thanks

1 answer

0 votes

Hi Igor, 

We can verify more details from your account on our end and help you with it. 

I would recommend reaching out to our Support team for further assistance.

You can contact them here - https://support.atlassian.com/hipchat-cloud/

Thank you!

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