I just noticed that even though I am logged-off from Hipchat, my colleagues still see me as online. Then I noticed that there are multiple sessions opened on my Hipchat account, so this is maybe the reason why I still appear online.
When I try to disconnect from any of them, I get a success message: "Session disconnected." however they are still listed as opened.
Is there any other way how to disconnect from opened sessions other then using website https://FQN/account/sessions
thanks
Hi Igor,
We can verify more details from your account on our end and help you with it.
I would recommend reaching out to our Support team for further assistance.
You can contact them here - https://support.atlassian.com/hipchat-cloud/
Thank you!
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