Integrations on HipChat Cloud need to be able to access the host providing the integration in order to provide webhooks for slash commands. Unfortunately, that means the host cannot be behind a firewall / on an internal server.
In the tutorial for building an addon via node.js, you can see an example of using a service like ngrok to provide public access to an internal server. It's possible a similar setup would work for your case, although you would probably want a more robust setup for a long-running production setup.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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