It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can we mute pings when taking calls (aircall)

We use Aircall to answer phone calls. When answering the phone our status switches over to a red aircall status. Is there any way to enable a mute function so that it mutes all the pings/messages that come through?? The office chat room can be having a long back n forth convo and all I hear are annoying pings when I'm on the phone with a customer. 

2 answers

0 votes

You'll need to explain what add-on you're using, and for which Atlassian application?

Hipchat. Not sure what add on. I may be asking this question in the wrong place. 

Hmm, possibly, I can't find anything linking Aircall to Hipchat

Thank you for trying! This post can be archived, if possible. 

Sounds like a useful add-on though - if Aircall can tell Hipchat to shut up while it's getting a call, I can see that.  I'm not a developer though, wouldn't know where to start.

0 votes
AnnWorley Atlassian Team Jun 20, 2017

I don't have a way to mute the sounds automatically when you get a call, but if you are in the HipChat client you can click on your avatar on the top right, choose Settings>Notifications and uncheck the box for "Play sound for...".

 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,207 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you