Can't login to HipChat client on my Mac

[Esfandiar Behrouz]

Hi, 

I have been able to login to HipChat client on my Mac forever but just today when I tried to login again I got the following error: 

Confirm account access

Please correct the error below.

• Named OAuthClient not found: com.atlassian.hipchat.osx-clients

Unknown will be given limited access to your HipChat group and rooms and will be able to perform the following on your behalf:

• Administer Room - Perform room administrative tasks
• Manage Rooms - Create, update, and remove rooms
• Send Message - Send private one-on-one messages
• View Group - View users, rooms, and other group information
• View Messages - View messages from chat rooms and private chats you have access to
• View Room - View room information and participants, but not history

 I have tried to login to the web version of HipChat and it works fine. I am also on the iOS version and login just fine. 

Please advise. 

Thank you

[David Maye · Accepted solution]

Hi Esfandiar,

We had an outage today which has cleared as of 5:30pm CST (you can check out the status page here: status.hipchat.com) If you're still having the issue, please contact HipChat support: support.atlassian.com.

Cheers,
-David
HipChat Server Support Engineer | Atlassian

[Esfandiar Behrouz]

Hi David

Thank you for the confirmation. I found out about the outage from a few other posts and users on HipChat. 

I appreciate the link you provided. I will be checking the status page before posting anything in the future  

Cheers!