It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't find any room or people.

Its giving me this message: “We couldn’t find that room. It may have been deleted or you may have the wrong ID

 

Also, people can't add me in any room. I can't see them as well. Probably because the Organization listed on the top left side is different from theirs

1 answer

0 votes
Bruno Atlassian Team Dec 12, 2017

Hi, Cathryn!

Since the organization on the top left side is different, could you please check whether you're logged in to the correct Hipchat instance? The Hipchat client allows you to join more than one instance, which could be leading to confusion.

Please try choosing the "Log in to another team" option on the "File" menu of the client to access the same instance your colleagues are on.

Hope that helps!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,195 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you