Can't download file from Hipchat room with safari

I am using the hipchat app on my desktop iMac.

When i download a file from hipchat room, it works when I have chrome installed in my mac, but it does not work if google chrome is not installed and it uses safari. I get the AccessDeniedAccess Denied.

Any setting I have to change for it to work????



1 answer

1 accepted

0 vote
Edwin Ho Atlassian Team Aug 14, 2017

Hi there!

Would you be able to attempt clearing cache from your Safari browser to see if the problem still persist? The same URL file should work across all web browsers.


Excellent! That worked!

Thank you very much Edwin.


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