Can files in HipChat rooms with limited history retention be configured to auto-purge? Edited

My team has our HipChat rooms configured with limited history retention. While that works as expected for text messages, file attachments within the period seem to persist indefinitely. I have a few questions on this subject:

  1. Is it possible (or will it be possible) to delete chat and attachments when history retention is triggered?
  2. If #1 is not possible, is it possible to access the associated S3 buckets and manually delete attachments. For example, through an API call?

Thanks!

1 answer

1 accepted

0 votes
Accepted answer
Ann Worley Atlassian Team May 08, 2017

If you use the chat history by age option, attachments will be deleted but if you store the last 75 messages, the files will still show up in the rooms: Chat history retention settings

"You can retain chat history by age (for example, 7 days or 30 days). HipChat deletes any chat messages, files, and links older than the age you specify. For example, if you choose to store 30 days of chat history, HipChat deletes all messages, files, and links older than 30 days. The deletions happen nightly.
You can store the last 75 messages. HipChat retains your most recent 75 messages and deletes any chat messages past the 75th message. Links and files will continue to show in the Files and Links lists of rooms."

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

555 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you