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Can I use hipchat via web browser on iPad Pro or only via the App?

Every time I try to go to to access via web browser I get prompted to download the app for iPad. 

1 answer

0 votes
ryans Atlassian Team Aug 16, 2017

Hi Lucinda,

When you use a browser to connect to HipChat, Hipchat will looks at the Browser User-Agent information, to determine on which device you are.
If the Browser User Agent references an mobile device, like an IPad, you will be prompted to download the app.

(your current Browser User-Agent can be seen at

A possible workaround is to install an extention on your browser, or use another browser, which allows you to set the user-agent to that of a desktop.
(A browser that allows to change the user-agent is 'Desktop Browser')

Best Regards,


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