A lot of people at the office complain they cannot sort HipChat conversations according to the most recent timestamp. This causes frustration as people realize they have been sent messages days before, but they did not notice them in the first place.
Sorting conversations is something that has come up several times internally among our team as well. It can be difficult to get the experience right for everyone though, so we don't have anything definitive yet. However, we are actively working on providing counts of unread messages for all conversations, which will hopefully alleviate much of the problem you mentioned.
Thanks for your response. Yeah, I thought it would be something requested quite often. My main suggestion now would be to show the unread message count on devices separately, as it is with Slack now. Now when you sign in on Hipchat, after having received messages from several people, the notifications all disappear, even after logging on a PC version on HipChat. I suggest making these independent, so in my scenario, after signing on a PC, the unread notifications would still show up there despite launching HipChat on an iPhone before.
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...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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