Can I notify a specific hipchat room once a component has been changed/added to a Jira issue?

I am  trying to get a specific room within HipChat to be notified once I change the component of a ticket or is that not possible? 

1 answer

Hello Jeremy,

I think that is not possible. :/ The integration between JIRA and HipChat only have four options to send a message to the room:



I try some workaround but they did not work. I tryed:

With email

The only way I know to do it is using a bad workaround (quick fix):

  1. JIRA Service Desk send email when a issue is updated.
  2. So you could create a rule on your email based on text in the body
  3. And using this to view. But it's not a good solution.

The problem is the solution can't see when you change the component and when you put the component for the first time.


With automation

I created a lot of automation based on component. IF component is Y THEN create a internal comment with Y has changed

So at the HipChat Integration I put a filter to comment ~ "Y has changed" and the I mark Someone leaves a comment

But the problem is that you need created a lot of IF/THEN and also you need created one integration for one component. :/

Sorry, I don't figured it out one way to solved your problem.  


You are right, there is no easy way to send notification to a HC room when component changes.

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