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Can I get HipChat chat history between two people

We do not retain any chat history.  Is there a way that I (admin) can get a copy of a chat between two people?

2 answers

0 votes
AhmadDanial Atlassian Team Aug 30, 2018

Hi there, Kristin.

By default, there is no direct way for you to grab this information from the web interface / client. Nevertheless, you can obtain the chat history between 2 users by reaching out to the HipChat Cloud team for further assistance on this as mentioned in the previous posts:

Let me know if you need any help with creating a support ticket and I will be happy to assist. Thanks.

Full export of all 1-1 conversation history is now available in the data export interface.

I always thought it required support intervention - but not any more.

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