Deleted a HipChat account and another HipChat user can no longer see chat history with the deleted user. Is there a way to get that chat history from Atlassian in some format?
Answered my own question - Not optimal, but a Group Admin can restore a deleted user and active users that had previous conversations with the deleted user can then open a new chat - and the history shows up - this is all if you have your history set to "Store all history".
Hi @Jeison Spaniol,
Should this work for companies with accounts that have custom URL's? When I browse to www.<mycompanyname>.hipchat.com/people I don't see the deleted user listed (which makes sense). If I search the users name in the "search history" box in the upper right corner of the screen, the only results I see are past mentions of this user in rooms.
Nowhere am I able to find a record of our 1-1 conversations.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events