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Can I create a group for my team so other users can alert all of us with one @mention?

We have lots of rooms that we monitor and it's a lot easier when people use @ mentions as the room turns blue so we know to go there. This is fine when someone uses the name of a person, but I'd like them to be able to alert my whole team with one mention, without having to state the name of a specific team member who may not even be working that day. Using @ all or @ here does that, but is so broad that it's not that useful.

Does this already exist, or would this be a feature request?

Thanks,

Micheál

1 answer

1 accepted

Hi Micheál,

There's an integration for that! Check it out: https://marketplace.atlassian.com/plugins/hc-alias/cloud/overview

This can be assigned globally (all rooms) or just in specific rooms.

Cheers!

Great, thank you. I'll report back here when it's up and running for us :smile:

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