Can Hip Chat be used to remote control another computer?

Looking at options for tech support can chat with a user and take over their computer to perform maintenance and/or view what they are doing

2 answers

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Hey Paul,

At this time HipChat only allows you to share your screen with another user, but not take controls.

There's a feature request on this that you can vote on:

https://help.hipchat.com/forums/138883-suggestions-ideas/suggestions/5651955-add-the-ability-for-the-connecting-user-to-take-c

Best regards,
Ricardo
Atlassian Support

Hello,

We would also like to have the ability to have remote contol as well with HipChat screen share.

As Vincenco also noted, the link is broken for voting on this feature request.

With regards,

Nithin.

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Hi Ricardo,

the link you provided does not works anymore (there is a redirect).

Can you share the new link and can you let me know if there is a bridge connector to have a remote access via hip-chat though a 3rd party software?

Thanks for your support,

Vincenzo.

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