We're running HipChat in a onPremise installation (Atlassian HipChat 1.3 build 1.3.7 (2015.11.18.233457)). As described in installation, i could install the plugin and in my channel i can read "The Blue Jeans add-on has been installed in this room". However, i can't now click the "Meet now on bluejeans-button" as shown in this screenshot because the button is not there. It still looks like this:
What can i do? Which logs do you want to see?
your version of the HipChat Server does not support some of the functionality. We are releasing the new version pretty soon which will have the new features.
Meanwhile you should still be able to use the "slash commands" but it looks like it doesn't work either. I have contacted the author of the add-on. He should chime in here.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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