Archived Rooms in Hipchat content add inconsistent

As a test I archived a hipchat room and attempted to add content to it. For one user an alert said the room as been archived and no new content can be add (which was true) in a second instance the user was able to see his content added to the conversation and his content was immediately repeated by Unknown. In the end his content additions where not saved to the archived room nor did they appear after the room was unarchived. Both instances were using the native version of the app.

2 answers

1 accepted

Accepted Answer
0 votes

Both users were not using the beta version. this appears to have been the issue.


1 vote

Hi Brian,

It sounds like this may have been a caching issue with your second user as I've been unable to replicate it; like a race condition where his client didn't realize the room was archived, but the rules were enforced in that the content was not added. I assume both users were using the Native Mac Beta? Also, have you seen this happen since? If you run into this again, feel free to shoot us a message at



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

506 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you