Especially from an accessibility standpoint, I'm missing font size selections in HipChat (under "Appearance"), version 18.104.22.1682. Ideally different ones for the main text (messages, this is the major thing that should be customizable), sidebar, and metadata (names, dates).
Font face too, but size is more important.
You should be able to increase/decrease the font size in HipChat by pressing CTRL+ or CTRL-. This should affect sizes for all of the app including sidebars, headers, and chat history. If that's not the case, it sounds like you might be experiencing a bug and I'd recommend contacting our support team at email@example.com. They should be able to help diagnose the issue with you.
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