Hello, we have a room with the alias that mentions only particular people in this room, however, some of them are offline and we need to mention only particular online team members without tagging them individually each time.
How can we configure an '/alias set' that will mention only "online" team members?
Hey there Julia,
This isn't available in HipChat just yet, though I believe that this feature request may be what you are looking for : https://jira.atlassian.com/browse/HCPUB-1791
It mentions the ability to redirect @here or @all mentions, in our case here we will be looking at @here in particular as it is meant to notify online users. So with this feature, you should be able to configure the @here mention so that it only mentions the particular people that you want, and @here will only notify users that are not offline/Do Not Disturb.
I would encourage you to visit the suggestion page linked above and click the *Vote* and *Watch* links near the top right to show support for the feature. By doing this, it will ensure you're proactively informed of progress and updates going forward. Also we would appreciate your feedback on the feature, you can do this by leaving a comment on the ticket, this helps us prioritize & understand the use case of the feature request.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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