This question is in reference to Atlassian Documentation: Get and set notifications
I have upgraded hipchat to the latest version on my Mac today and all of a sudden I am getting an alert noise whenever I send a message, even with everything set to mute and 'Quiet' in the notification settings in app and in system preferences? Even when I quit the desktop app and use my phone app, my Mac still makes an alert sound after sending the message! Any ideas?
It sounds like you might have a second instance of the client running elsewhere on the system (perhaps in a web browser?). I'd first suggest you go through any open browsers and tabs to make sure the web version of HipChat isn't running in the background.
If you still encounter the sound, providing a video / screenshots of what exactly is happening and contacting us via https://support.atlassian.com/servicedesk/customer/portal/32 is probably the best way to get help on your specific issue.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs