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Additional teams/what's the point of groups?

Google as I might, I can't find a definitive answer on the subject: Is the initial "team" that you create when going through the setup wizard the only team you can ever have? So we can't have different teams for different departments?

Additionally, what's the point of HipChat pulling group membership information out of AD? I was hoping that teams would be created based on a user's group membership, but it doesn't seem to be used anywhere at all. This is despite there being extensive options relating to groups in the AD configuration.

Coming from Mattermost, I'm somewhat confused by the whole thing!

Thanks for any help/feedback.

1 answer

0 votes
AhmadDanial Atlassian Team Apr 03, 2018

Hi, Mike.

As of now, HipChat does not have a feature that allows the admins to create sub-groups to categorize users who belong to different departments / teams. Check out the ongoing discussion here:

I encourage you to visit the suggestion page linked above and click the Vote and Watch links near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward.

As mentioned in the documentationGroup schema settings are not relevant to Hipchat Server. Read on the Membership Schema Settings section to understand more on filtering and how you limit user sync to HipChat. If you have any further questions about this, feel free to share it here!

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