Adding/Removing a user from a private room via API doesn't add/remove the user

Using the hipchat api (v2) to remove a member of a private room works... but this isn't reflected in the web app or the windows app. 

 

Using the hipchat api to add a member of a private room works... but this isn't reflected in the web app or the windows app.

There is no notification for the addition, and the user isn't kicked out of the room after removal...

 

Is this a bug? Is there a way to fix?

 

 

1 answer

0 votes

Hi Marc,

 

This is actually an expected behavior. When you kick the user from the room via APIv2 the user is indeed being kick out, but this will only be updated after restarting the client. Basically, you'll have to restart your client to see the effect and same goes to the user that is being kicked out.

 

However, the user won't be able to see the message after being kick out from the room or send any message. Once the user restarts the client, the user will automatically remove from the room and unable to see the room in the list.

The behavior that I see is the kicked out user actually since sees messages. This is the state until he closes the room.

Hi Marc,

 

If this is what you see, please raise a ticket to us and we'll troubleshoot this issue further.

 

P/S sorry for the late reply!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

502 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you