Adding JIRA Server Directory to HipChat: SSL Error

I'm attempting to use a JIRA Directory for HipChat authentication, but I receive

Connection test failed. Response from the server: PKIX path building failed: unable to find valid certification path to requested target

Both JIRA and HC servers are using SSL, and I can add the HC server  as an application in JIRA (under JIRA user server) – I did add HC's certs to JIRA's JRE and keystore.

I'm guessing HC needs the JIRA cert added to its keystore, but not sure how to do that. I didn't want to use the SSL Configuration thinking that's only for HC.


Any ideas?




1 answer

My fault. I didn't see an error with importing the JIRA cert to the HC keystore. Once I did that, the connection works as expected!!!

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

464 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot