Accessible HipChat Archive after Sunset

Hello,

 

We are looking to archive all our chat info in a way that's accessible outside of HipChat. Meaning, that if somehow a year from now someone says "Hey, I need to see the conversation in this room on June 5th, 2016" there's a way to find that information without going through the HipChat client.

I tried the out of the box Export option but am unable to open the file it generated with AES Crypt. 

 

Any advice?

 

Thanks!

1 answer

0 votes

Hi Brandon,

 

You can actually reach out to the support to request for a complete export of your HipChat group for archiving purpose. Do note that only admin or owner is allowed to request on such export. So please use an admin or owner account when creating a support request.

 

Hope this clarifies,

Syahrul

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