Windows agent find and join room obstructed.

Todd Gallant August 31, 2017

2017-08-31 08_26_10-HipChat.pngEven the rooms seem to be off from what the top is.

I have uninstalled, reinstalled, web client works, but I prefer the windows client.

1 comment

Theinvisibleman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2017

Hey there Todd,

I suspect there's a clash between HipChat and the graphics driver of the machine. Could you try disabling the graphics driver for HipChat via these steps :

  1. Right-click the 'HipChat' shortcut
  2. Add "--disable-gpu" to the end of the 'Target' path
  3. Press OK and relaunch the application

You'll have to startup HipChat with the shortcut for it to take effect though.

Cheers,
Joe

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