Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why does HipChat suck so badly?

I know the title of this blog will raise some feathers, but please finish reading my post before assuming this is a critic without balances observation.

So, to clear some points up, I do not mind the Atlassian tools, don't get me wrong there's no real replacement for Jira, Bitbucket is also a alright offering however with that said, Atlassian's chat tool is in my opinion is outdated.

Ok if you consider their competitors I assume the obvious comparison would be Slack. Now Slack offers the similar developer apis a active community and in my opinion a much for clean cut option, Hipchat web interface feels clunky & methodical. Moving from slack to hipchat feels like going from WhatsApp to MSN Messenger, it's just gives you the sense that this is nothing new, it's something I might reminisce on, from back in my teenager years, probably whilst fighting through the glare off a CRT monitor. 

It seems silly, for this corporate tool it is nothing more then a slightly more open version of Lync, the chat groups and conversations stack in a boring unimaginative way, whilst the search via the app returns anything that partially resembles the search and doesn't prioritise conversations you was actively involved in.

Then there's the app problems, Mac client is a complete waste of space, to this day it's never connected to the team server correctly even though iOs, Windows clients seem to work seamlessly.

all in all, I believe it offers little and charges allot for the privilege. 




I think Stride is the answer on this, however you will need to give it some time, they spent time on getting the UI and UX better, but now it is waiting on some functionalities and integrations...

What are you expecting of this client? For its purpose HipChat seems to do fine for us. I'm not happy with HC server being moved to data center and requiring a subscription such as AWS to just use it. I want to self host on my servers and not have added costs. But that's off topic for this discussion on what HC's purpose really is. Maybe if you want to call it out for not meeting its purpose consider outlining your objectives and design goals for an app/client such as this?


Log in or Sign up to comment
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

36,045 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you