It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Disappointed in Hipchat Investment

Hi community,

The announcement and shift in focus to stride was always going to create an issue with competing priorities, however, I'd like to express my disappointment none-the-less.

Our organisation spends nearly $100,000 per annum on Atlassian products now, and having outgrown the OnDemand services, have purchased licenses to self-host a significant suite of Atlassian products.

The fact there has been no investment in Hipchat Data Centre (I've checked JIRA for newly resolved tickets, the release notes, etc) and there is no roadmap what-so-ever makes me wonder why organisations such as ours should be expected to pay such an exorbitant annual fee for these products yearly.

The development investment has halted, there is no maintenance occurring and there is no real enhancement to the products taking place.

In a year where a product has stagnated entirely, I believe Atlassian should review its policies and waive the renewal fees for these orphaned products, particularly when the significant investment in Stride is for "a different product line, not for self-hosted solutions"

Atlassian clearly stated in the Stride announcement that Hipchat investment would continue.

This has proven to be entirely untrue.

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,721 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you