What's going on with Hipchat and Stride?

We recently announced a strategic partnership between Atlassian and Slack which will result in a big change for our Hipchat and Stride users. As VP of Product at Atlassian, I want to make sure our community members are aware of this change, the reasoning behind it, and know how to get in touch with us regarding questions. Please take a look at the announcement blog for in-depth details about this partnership. If you have questions for myself or the Atlassian team, you can post them to this thread and we'll answer them as soon as we can.


Will you be resigning after presiding over this slow-motion catastrophe?

BIG dislike

Surprising news. I'll cut Atlassian some slack though, I'm sure they're making the best long-term decision for the company... hopefully?

Slack is horrible.  It's actually worse than Skype, imo.  Downtime and lag are just the start.  Prepare to pay a monthly fee for it, as well.  Logs are limited, and their business model is deceitful by not being transparent about the cost involved in properly collaborating on a project and throwing all your eggs into the lackluster-slack-basket.

Even worse, is that this is the first time - after 6+ years - that I've ever considered Atlassian's product line to be unreliable.  What role is Trello going to play now (being a 'mini Kanban-JIRA'?)  How about the possibility of that extremely disappointing UI on their Cloud products being integrated into their server software?

Atlassian seems to be slacking, alright.   So, I'm hoping they up their game within the next year or there are other options we'll need to consider for our team(s), such as moving to Gitlab.

There's some interesting discussion of Slack alternatives over on the Hacker News post for the HipChat acquisition, including from the Mattermost and Zulip CEOs who are considerning offering discounts for those wanting to migrate from Hipchat/Stride.

Stride looked like it might have been an interesting product.

However, we're a full on Slack team and are pretty happy with this move. Users love it, it easily integrates into our scripts, we've got slackbots doing fun stuff with Jira. What's not to like - apart from their punishing pricing for the product compared to what you get for free..

Very, very disappointed in this decision. There's a reason we LEFT Slack to go to Stride. Stride was already a much superior product in just the little time it had to develop and now we're being pushed back to Slack with it's horrible interface and regular problems? No thanks. Not going to happen. Very disappointed and upset at Atlassian for doing this.

Coming from Hipchat, we are finding Slack quite a trouble-free move. I have everything I used to have in Hipchat and with Jira Integration Plus I can do a lot more.

Price wise I'm lucky as we qualified for EDU pricing so we got a huge 85% discount.

If this helps keep M$ from the door then its ok by me.

You lost us... we move to Zulip. These guys offer the same deal as current HipChat cloud uses, so much cheaper than Slack and Slack is horrible bloatware and too much hipster driven.


And, with the HipChat experience now, we can get the open-source server to run it on our own systems as an exit strategy if ever something happens to the cloud service.

Not going to bet again on a service provider... you just showed the perfect worst case of using cloud services. 


Log in or Sign up to comment
Community showcase
Published Wednesday in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

50 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you