I'd like to see Stride available as a self-hosted product to replace our current use of self-hosted Hipchat - is this in the works? All references I see about Stride availability are specificall...
We're here to answer any questions you have about the recent announcement of a partnership between Atlassian and Slack. If your questions aren't covered in this FAQ, post (or upvot...
In April, Jay Simons talked with over 600 user group members in person and via live stream at user group events across North America. Below are the questions customers asked during the events, along ...
Hi im currently evaluating HCS and im an having some trouble with the connectivity, port 5222 refuses connections. Is possible to login as root? I would like to check if there is a firewall ...
Can anybody help me with creation of slash commands. I would like to create a commands which sends message to another room from the existing room. I would like to know the basics,so that i can crea...
Hello, After upgrading to the latest HipChat server going to hipchat domain /chat will now load, shows an error occurred. How can I resolve this? Atlassian HipChat 1.2 build 1.2.8 (2015.06.18.10170...
I can't log into HipChat server. Consistently get "Invalid email and/or password" message. Password reset does not work.
Hello, I am running HipChat behind firewall and proxy. Our system can't access internet directly (meaning it's behind a proxy) this is solved in upgrade phases by adding proxy lines to the u...
HipChat server is deployed from AMI (HipChat Server 2.0.7 (2016.11.08.200718) (ami-2c6a483b)) Version: Atlassian HipChat 2.0.6 (2016.10.11.013406) When trying to open Web interface to ...
Hello, I've just set up a local HipChat server installation (Atlassian HipChat 1.0 build 1.1.9 (2015.02.12.113513)) on an ESXi server. TCP ports 443,5222,5223 are reachable from the external ne...
Last week Atlassian announced a strategic partnership with Slack, a leading software for instant communication and team collaboration. As teams continue to become more agile and move at ...
Hi, Can you confirm your plans for supporting Hipchat on premise? Is this something that's actively being worked on? If so, do you have a date for its release? Thanks
Hi Community, On the 25th of May, 2018, the General Data Protection Regulation (GDPR) will come into effect as law within the European Economic Area (EEA). GDPR replaces national priv...
If you accidentally delete a room on HipChat (server in this case). Is there a way ro recover the room? If not, is there a way to remove the Delete Room option?
When try to load chat via browser https://myhipchatserver.com/chat it shows the message below: I had a look in HipChat logs but I couldn't find any specific error, algo tried to follow...
Hi, We are using HipChat v2.0 build 1.4.1 and there is no more push notification on the iOS app. We have set all the parameters in the iPhone to have push notification but nothing seems to work...
Hallo everybody! As a server administrator on HipChat server, is there any way to access the MySQL database? I can be root on the OS, but I don't know how to access the database. I would like to do ...
This question is in reference to Atlassian Documentation: HipChat Server Installation Guide Hi im trying to install HipChat Server Virtualbox inports the ova file with no problems when i try and sta...
Whilst i know there are chat logs for each of the sessions for HipChat, My question is where these logs are stored. Are they on the server, stored on the computer that is running the client or both? ...
Are you offering services or projects to your clients? For example, are you an agency, a consultacy or a system integrator? And are you using Atlassian products to deliver those services or projects...
THE SETUP: I have two servers one with hipchat and the other with JIRA each have their own external ips and are accessible from the web. The JIRA server is on centos 6.5 and h...
Hi I am evaluating a locally hosted HipChat server. (OVA based installation.) For some reason the timestamps in our messages are all 2 hours in the future (Our local time is UTC +2). We are u...
This question is in reference to Atlassian Documentation: HipChat Server Security I am using an internal JIRA server and trying to get Hipchat.com (cloud) server integration with JIRA. This wo...
Is it possible to deploy HipChat Server to a Virtual Machine in Azure? Thanks, -Keith
Filling out a security spreadsheet; they have two questions - one about does the product have encryption at rest? if so, details on encryption algorithm. The other question is if the product uses a d...
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...