Deleting individual messages in room history


When going into a specific room history, I am able to hover over the message and delete by clicking on the "x" next to the message.  I get a confirmation and the individual room history shows "Message deleted by xxx on Nov 29, 2017 at 8:45 AM " but if I navigate to the room itself the message still persists.  I have signed out completely via the web, launched private browsers on both Chrome and Firefox/Quantum, as well as checked on the Windows and Macintosh Hip Chat clients and the message still exists even though the individual room history seems to suggest it has been deleted.  any suggestions?


Rahul Asave Atlassian Team Dec 04, 2017

Hi Justin:


Thank you for your note. We tested this and this is indeed a bug in our caching layer. I've put this on our backlog to fix and will notify you via our release notes once the fix is available 



Thank you,


Hi Justin,


A bug report was created for this at


Best Regards,



Log in or Sign up to comment
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

60 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you