Recently installed HipChat on a Lenovo ThinkPad and am having two big problems so far: The top bar is obscured by the windowframe even in fullscreen mode, and the pointer doesn't seem to be where HC thinks it is, i.e.- Trying to close a chat by clicking on the "x" doesn't work, but when I move the pointer just below, the "x" lights up and can be clicked. I've uninstalled/reinstalled twice, played around with display settings and can't get any improvements.
Am I the only one having these troubles? And any ideas on how to fix this would be appreciated as well.
Hi Collin,
It's possible that you've hit a known compatibility issue between the HipChat's framework and the machine's graphic cards. A viable workaround for that problem would be disabling the dedicated graphics for the app:
For context and further details on this workaround, you can refer to our documentation:
Hope this helps!
I managed to get around the problem with a scaling utility, but I really appreciate the answer. Next time we load a similar machine I'll try it.
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