Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,459,330
Community Members
 
Community Events
176
Community Groups

Your Halp installation hasn't been completed.

Ricardo Sardá
Ricardo Sardá Jun 15, 2022

Hi guys,

 

I'm trying to activate a Halp trial.  It adds Atlassian Assist into Slack but, when it asks me to connect using slack, it retuns me: Your Halp installation hasn't been completed.

Any cluies on this problem?

Answer
Watch
Like Steffen Giebeler likes this
347 views

2 answers

1 accepted

1 vote
Answer accepted
Renata Dornelas
Renata Dornelas Atlassian Team Sep 05, 2022

Hi there!

Typically when you run into this error it means that someone on the site installed Assist but hasn’t completed setting up the integration. You will need to get in contact with the person who installed the app to complete the installation.

If that's not possible, you will need to contact Atlassian support so we can wipe the installation on your site and you can start over.

Cheers,

Renata Dornelas (Atlassian Cloud Support)

Reply
0 votes
Steffen Giebeler
Steffen Giebeler Jun 28, 2022

Same issue for me. The App appears in Slack, but I am unable to create a triage channel, since I cannot log into Halp/Atlassian Assist

Reply

Suggest an answer

Log in or Sign up to answer
Halp
Halp
TAGS

Atlassian Community Events

See all events