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I can't delete a Halp SLA


When I try to disable or to delete the Halp SLA, there is an error message, but I don't see more details. Where can I find more details about the error, and why wouldn't be possible to disable/delete it?

Screen Shot 2022-03-06 at 7.26.05 PM (2).pngScreen Shot 2022-03-06 at 7.26.18 PM.png


1 answer

1 accepted

2 votes
Answer accepted

Hey @Carlos Garcia Navarro – Hmm that's strange. Someone on our team is investigating this and we'll be in touch! 

Hey @Carlos Garcia Navarro – Our team hasn't yet located any issue that would be causing this. Would you mind submitting your info here so they can get some more details and investigate further?

Thanks, Nicole. Done!

As an update, it's working now, but I submitted the details in the ticket so your team can take a look. Thanks!

Like Steffen Opel _Utoolity_ likes this

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