Can i use Triage only without requests?

Meytal BM
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 12, 2023

Hi, can i use the Slack triage for all my JSM requests without adding them via "Chat" in my JSM project?

Basically since Halp/Assist does not support "Forms", we are unable to display the requests in Slack Assist, however, we want to use it only for triage.

Is this possible?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events