Hi @Sarah Nadif 👋 - Yes, it will be possible this fall with Halp Answers in MS Teams! The feature enables you to connect your KB articles to Halp and then uses machine learning to suggest your KB articles based on the keyword terms presented in the request. When it goes live we will be notifying all of our current users and making an announcement in the community.
From the Halp Team Howdy! 👋 We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a par...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events