unable to start fisheye after upgrade through systemctl

[Ramya Yarru]

unable to start fisheye after upgrade through systemctl. Also while trying to do reindexing i got the below error, kindly help me to resolve the issue.

Your request was unable to be processed

com.cenqua.fisheye.rep.DbException - org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /apps/crucible/cache/cruidx/idx1/write.lock

• org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /apps/crucible/cache/cruidx/idx1/write.lock
• Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /apps/crucible/cache/cruidx/idx1/write.lock

You are running release CR4.6.1 FE4.6.1 (20181008080545 2018-10-08), please report your release number when reporting bugs.