Have you tried out the Notification Helper?
Check this: https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FJIRA%2FJIRA%2BAdmin%2BHelper&application=cac#JIRAAdminHelper-NotificationHelper
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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