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fisheye was stopped for some time &Fisheye license got expired.Not able to update new licence.

1. Installed Fisheye with trial license and it was working fine.

2. Was not able to access the fisheye link hence tried to restart fisheye(./stop.sh and ./start.sh )

3. Now I am not able to start fisheye due to license exception.

 

Exception loading license
com.atlassian.extras.common.LicenseException: Your Fisheye license terminated on October 19, 2018
        at com.cenqua.fisheye.license.LicenseLoader.validate(LicenseLoader.java:64) [fisheye.jar:?]
        at com.cenqua.fisheye.license.LicenseLoader.loadAndValidate(LicenseLoader.java:34) [fisheye.jar:?]
        at com.cenqua.fisheye.config.RootConfig.loadLicense(RootConfig.java:511) [fisheye.jar:?]
        at com.cenqua.fisheye.ctl.Run.loadAndLogLicense(Run.java:328) [fisheye.jar:?]
        at com.cenqua.fisheye.ctl.Run.mainImpl(Run.java:135) [fisheye.jar:?]
        at com.cenqua.fisheye.ctl.Run.main(Run.java:55) [fisheye.jar:?]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_181]
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_181]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_181]
        at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_181]
        at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:101) [fisheyeboot.jar:?]
        at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:44) [fisheyeboot.jar:?]
2018-11-16 07:05:47,968 ERROR - Problem starting Fisheye and Crucible: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /var/jira/fisheye/cache/globalfe/idx0/write.lock
2018-11-16 07:05:47,969 INFO  - DBE
com.cenqua.fisheye.rep.DbException: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /var/jira/fisheye/cache/globalfe/idx0/write.lock
        at com.cenqua.fisheye.lucene.LuceneConnection.killLuceneLocks(LuceneConnection.java:434) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.openNoUpgrade(CrossRepLuceneIndex.java:124) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.open(CrossRepLuceneIndex.java:75) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.<init>(CrossRepLuceneIndex.java:60) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.CrossRepLuceneIndex.<init>(CrossRepLuceneIndex.java:48) [fisheye.jar:?]
        at com.cenqua.fisheye.config.RootConfig.initCrossRepLuceneIndex(RootConfig.java:1365) [fisheye.jar:?]
        at com.cenqua.fisheye.config.RootConfig.start(RootConfig.java:400) [fisheye.jar:?]
        at com.cenqua.fisheye.ctl.Run.mainImpl(Run.java:166) [fisheye.jar:?]
        at com.cenqua.fisheye.ctl.Run.main(Run.java:55) [fisheye.jar:?]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_181]
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_181]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_181]
        at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_181]
        at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:101) [fisheyeboot.jar:?]
        at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:44) [fisheyeboot.jar:?]
Caused by: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /var/jira/fisheye/cache/globalfe/idx0/write.lock
        at org.apache.lucene.store.NativeFSLock.release(NativeFSLockFactory.java:295) [lucene-core-3.6.2.jar:3.6.2 1423725 - rmuir - 2012-12-18 19:45:40]
        at org.apache.lucene.index.IndexWriter.unlock(IndexWriter.java:4624) [lucene-core-3.6.2.jar:3.6.2 1423725 - rmuir - 2012-12-18 19:45:40]
        at com.cenqua.fisheye.lucene.LuceneConnection$IndexHandle.killLuceneLocks(LuceneConnection.java:213) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.LuceneConnection$IndexHandle.access$1200(LuceneConnection.java:67) [fisheye.jar:?]
        at com.cenqua.fisheye.lucene.LuceneConnection.killLuceneLocks(LuceneConnection.java:431) [fisheye.jar:?]
        ... 14 more

1 answer

HI @Binisha_P_Babu

Welcome to the cummunity!

You need to generate the new evaluation license and apply it to the Fisheye and start.

To generate the new Evaluation license you should have the SEN Number.

https://my.atlassian.com/product

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