Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

crucible: where is my comment when I change file? Edited

While reviewing in crucible, if I do:

  • start a comment in a file A (Curcible says "Autosaved")
  • then I select another file B (typicaly to check something) and I select a line in this file
  • then I come back to file A
  • my comment seems lost

Any idea to recover my comment?

EDIT:

In fact comment is saved, but I need to refresh my browser to make it apears.

 

1 answer

0 votes
Rodrigo M Atlassian Team Jul 24, 2018

Hello Jérôme

It seems this is the default behavior of a comment that it's not manually saved.

Besides that, after changing from the current comment to another page and getting back, the comment will be saved as a DRAFT, requiring the user to POST the comment before completing the review.

Regards

Rodrigo

Yes, I saw that. However, I need to refresh my browser in order to show my draft comment.

Since I have a work around, I can consider my issue as resolved.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

97 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you