our bamboo and fisheye/crucible instances use crowd for user management, for some reason I can't login as administrator (I guess the crowd instance has been changed to a new server or LDAP). How can I change/view the user config in bamboo and fisheye/crucible via backend (e.g. config file or database) ? Thanks
Hi, refer to
https://confluence.atlassian.com/display/BAMBOO/Restoring+passwords+to+recover+admin+users for restoring admin accounts.
I still have problem, e.g. the old crowd connection in bamboo (brocken) gets in the way, so I don't even have a UserID to reset the password.
How can I get rid of the old crowd connection? Once I get rid of the old connection, I think I can use the userID in the database, then I'll set up a new crowd connection.
Hi, you should be able to login to Fisheye with just an admin password (it's not as obvious but possible). And/or otherwise if you contact Atlassian support they should be able to provide step by step instructions.
If you follow the guides:
and undo the steps - that would also work.
If all of the above prove too difficult I'd advice getting in touch with an Atlassian consultant to look over your instance and do the work.
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