our bamboo and fisheye/crucible instances use crowd for user management, for some reason I can't login as administrator (I guess the crowd instance has been changed to a new server or LDAP). How can I change/view the user config in bamboo and fisheye/crucible via backend (e.g. config file or database) ? Thanks
Hi, refer to
https://confluence.atlassian.com/display/BAMBOO/Restoring+passwords+to+recover+admin+users for restoring admin accounts.
I still have problem, e.g. the old crowd connection in bamboo (brocken) gets in the way, so I don't even have a UserID to reset the password.
How can I get rid of the old crowd connection? Once I get rid of the old connection, I think I can use the userID in the database, then I'll set up a new crowd connection.
Hi, you should be able to login to Fisheye with just an admin password (it's not as obvious but possible). And/or otherwise if you contact Atlassian support they should be able to provide step by step instructions.
If you follow the guides:
and undo the steps - that would also work.
If all of the above prove too difficult I'd advice getting in touch with an Atlassian consultant to look over your instance and do the work.
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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