Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

can't login as administrator in bamboo and fisheye crucible

our bamboo and fisheye/crucible instances use crowd for user management, for some reason I can't login as administrator (I guess the crowd instance has been changed to a new server or LDAP). How can I change/view the user config in bamboo and fisheye/crucible via backend (e.g. config file or database) ? Thanks

1 answer

1 accepted

Thanks, Harry.

I still have problem, e.g. the old crowd connection in bamboo (brocken) gets in the way, so I don't even have a UserID to reset the password.

How can I get rid of the old crowd connection? Once I get rid of the old connection, I think I can use the userID in the database, then I'll set up a new crowd connection.

Thanks

Did you do the integration manually or via the GUI? You can reverse it and remove it.

I just take over the task to upgrade bamboo instance, but the old crowd connection seems brocken and I can't login as administrator to remove/update the crowd connection. Do you know how to do the integration manually?Thanks

Hi, you should be able to login to Fisheye with just an admin password (it's not as obvious but possible). And/or otherwise if you contact Atlassian support they should be able to provide step by step instructions.

If you follow the guides:

https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+Bamboo

https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+FishEye

and undo the steps - that would also work.

If all of the above prove too difficult I'd advice getting in touch with an Atlassian consultant to look over your instance and do the work.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

How we use Jira Service Management for our recruitment process! - Part 2

It is never about setting up a process and being done with it. Rather, the focus should always be on optimizing it for the best outcomes. Thus, we didn’t stop at setting up JSM for our recruitment pr...

183 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you