Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User login failure

I was just handed a Fisheye installation. The configuration has a connection to our AD group.

Then application can see all of the users and groups with in AD. From the Administration console the tests are showing green and synchronization is working.

But when a user try's to login using the server/login you cannot get logged in. It keeps displaying "Password incorrect or unknown user"

I have tried using domain\user and just user. 

The anonymous login feature does work. Just no user login.

Does anyone have any ideas?

1 answer

0 votes


The error that you are having  could be that the System Administrator have not provide global permission to the users from the LDAP. Could you verify if the affected users or group/s have been assigned with the Global permissions?




Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

118 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you