Urgent: Can not configure application link

[Itamar Ben Sinai]

Hi

I had an issue with attaching an application link that was atttached to other crucible projects for Jira linking.

The error is "Sorry, there are no links available when using anonymous access, check the permission configuration of the remote application."

The only solution that came up whilie looking up this error, was to recreate the application link with Jira.

Done that....

Now, No project in crucible is able to connect to Jira project with same error

Please assist ASAP

[LeonardoL]

Hi Itamar,

Could you please take a look into article below about linking FishEye with JIRA. This error message is usually related to IP parterns (article's STEP #2) missing or not configured correctly.

https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+FishEye

Also double check if user that you are using to authenticate against JIRA exists with same username inside FishEye. This could be causing this behavior.

I hope this can help you.

Cheers,

Leonardo.

[Itamar Ben Sinai]

Leonardo

I've gone through several options of configuring the Application links but of no avail

Always get the same error

Please advise

[LeonardoL]

Have you configured any other authentication method than just Trusted Applications? If so, as workaround please remove other authentication methos and make sure your have configurations like this:

• Outgoing Authentication:
  • 'IP Patterns': Enter the IP addresses of your FishEye/Crucible site, one address per line. For example:

    127.0.0.1
    172.20.5.95
    

• Incoming Authentication:
  • 'IP Patterns': Enter the IP addresses of your JIRA site, one per line. For example:

    127.0.0.1
    172.20.5.95
    

  • 'URL Patterns': Enter exactly the following paths, one per line:

    /secure/CreateSubTaskIssueDetails.jspa
    /browse/
    /rest
    /plugins/servlet/applinks/whoami
    /plugins/servlet/streams
    /rpc/soap
    /sr/jira.issueviews:searchrequest
    /secure/RunPortlet

[LeonardoL]

You can also refer to this article:

https://confluence.atlassian.com/display/FISHKB/Stuck+at+adding+Project+Link+when+integrating+Fisheye+with+JIRA