I am trying to uninstall FeCru 3.5.3a nd getting this Error:
java.io.FileNotFoundException: C:\Atlassian\Crucible\FeCru\.install4j\files.log (File not found)
Can anybody give me an advise what to do?
I suspect that you might be facing a permission issue on the folder. Could you please ensure that you're running the uninstaller with an administrator account and that you have full control access on the application folder?
In case you already checked this and you are still unable to uninstall it, you may try to remove the installation manually, and then install again (I tested this locally to ensure the new install works properly):
Remove the "
Atlassian FishEye" (or "
Atlassian Crucible") service. this can be manually done by stopping the service, and then running the following in the Command Line:
SC DELETE "Atlassian FishEye"
You can then proceed installing it again (if this is your intention).
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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