Time Tracking Submission to JIRA from Crucible: Wrong user

We have enabled the option "Allow Time Tracking submission from reviews" in Crucible (2.7.11) in the JIRA Settings of the Application Link to JIRA (5.0).

Both JIRA and Crucible use the same LDAP user repo.

Unfortunatly such a time tracking submission in JIRA has not the user conducting the review but a general user and has the user only mentioned in the text. This gives us problems on user time tracking reports in JIRA.

1 answer

Hi Wolfgang.

Can you please let me know what Appliation Auth are you using? Trusted Apps, oauth or Basic.

You should be using Trusted Apps or Oauth so the Time Tracking get logged by the right user. If you are using Basic it will be logged by the user configured on the configuration of the App Link.

Please let me know.

Douglas Fabretti
Atlassian Support

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

417 views 6 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot