Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not able to send emails

I configured SMTP server and clicked on send test mail but getting following errors

 

Starting mail system...

mail.smtp.host = smtp3.hpe.com

mail.smtp.starttls.enable = false

mail.smtp.port = 465

mail.from = xxx.xxx@xxx.com

mail.smtp.connectiontimeout = 1200000

mail.smtp.timeout = 1200000

mail.smtp.auth = true

username = xxx.xxx@hpe.com

password = *******

Mail system started.

Using from address: 'xxx.xxx@xxx.com'

DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]

DEBUG SMTP: useEhlo true, useAuth true

DEBUG SMTP: useEhlo true, useAuth true

DEBUG SMTP: trying to connect to host "smtp3.hpe.com ", port 465, isSSL false

problem sending email
smtp3.xxx.com 
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:230)

2 answers

0 votes
Charlie Misonne Community Leader May 14, 2018

Does your network allow the server to connect to the mail server?

It could be a firewall restriction

The crucible was configured on another server and same SMTP details were used and that instance of the crucible was able to send mails. The one that I am trying to setup is a priced product on another server which is in the  same network. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

72 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you