Logging into FishEye/Crucible

All:

I am an admin in FishEye/Crucible (3.1.4) and I created a user "brian" and I could see it

in the list of users. But, whne I try to log into FishEye/Crucible as the user "brian", I get

the error message Password incorrect or unknown user.

Is there anything else I should be doing.

Thanks for your help.

Bzoo

5 answers

1 accepted

0 votes
Accepted answer
Nick Pellow Atlassian Team Nov 11, 2013

Hi Bill,

This is not a JIRA issue. It is the Crowd-Sourced Atlassian Answers platform.

Feel free to upvote my answer if you found it helped.

Cheers,

Nick

All:

The error log in "C:\data\fishcru\var\log" indicates that

fisheye CrowdAuth-authenticate -user(brian) is not authorized to connect on FishEye and Crucible.

Any body, any idea

Thanks for your help

Bzoo

0 votes
Nick Pellow Atlassian Team Nov 03, 2013

Can you please ensure that the auth-type for user brian is built-in and not crowd.

Hi NicK;

Yes. I did. Now, I get the rror message

org.hibernate.NonUniqueResultException - query did not return a unique result:2

FYI: I am not connected to internet ( neither wired nor wireless)

I am trying all the atlassian products on localhost and they communicate with each other successfully on localhost:8085(Jira) localhost:8090(Confluence) localhost:8060(Fish/Cru)

Thanks for your help

Bzoo

Hi Nick:

I deleted all the users and created them all anew

That allowed me to create user 'brian" with "built-in" auth-type and I was able to

log in as a different user "brain"

Thanks for your help.

You can close this issue.

Regards,

Bzoo.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

160 views 3 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you