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Logging into FishEye/Crucible


I am an admin in FishEye/Crucible (3.1.4) and I created a user "brian" and I could see it

in the list of users. But, whne I try to log into FishEye/Crucible as the user "brian", I get

the error message Password incorrect or unknown user.

Is there anything else I should be doing.

Thanks for your help.


5 answers

1 accepted

0 votes
Answer accepted
Nick Atlassian Team Nov 11, 2013

Hi Bill,

This is not a JIRA issue. It is the Crowd-Sourced Atlassian Answers platform.

Feel free to upvote my answer if you found it helped.



Hi Nick:

I deleted all the users and created them all anew

That allowed me to create user 'brian" with "built-in" auth-type and I was able to

log in as a different user "brain"

Thanks for your help.

You can close this issue.



Hi NicK;

Yes. I did. Now, I get the rror message

org.hibernate.NonUniqueResultException - query did not return a unique result:2

FYI: I am not connected to internet ( neither wired nor wireless)

I am trying all the atlassian products on localhost and they communicate with each other successfully on localhost:8085(Jira) localhost:8090(Confluence) localhost:8060(Fish/Cru)

Thanks for your help


0 votes
Nick Atlassian Team Nov 03, 2013

Can you please ensure that the auth-type for user brian is built-in and not crowd.


The error log in "C:\data\fishcru\var\log" indicates that

fisheye CrowdAuth-authenticate -user(brian) is not authorized to connect on FishEye and Crucible.

Any body, any idea

Thanks for your help


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