So I have a JIRA server up and running with users and projects and all that wonderful stuff. I just downloaded Crucible for code reviews and setup an application link between JIRA and Crucible, and setup the user directory in Crucible to pull from the JIRA server. I can see the JIRA users inside Crucible, but when I click the name of a user from the JIRA user database, I see a red box which says "no access".
I can't figure out how to activate a user in JIRA so they can login in Crucible, has anyone got this working?
Check if your user belongs to the 'crucible-users' and 'fisheye-users' groups (Administration > User settings > Users).
Check if 'crucible-users' and 'fisheye-users' groups have the 'FishEye & Crucible user' and 'FishEye user' access (Administration > Security > Global permissions).
i tried that yesterday and it didn't work, however when I tried it right now, it accepted the user. I assumed that Fisheye / Crucible, would of showed up under Application and Groups.
Anyway thanks for the help, no idea why it worked this time and not before, maybe a synchronization problem.
In case you use external user directory, then you may be also affected by this bug:
User's permissions are not refreshed if the user is being automatically added to a group in external directory and this group controls global permissions
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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