Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Fisheye user authentication problem

Hello,

I am trying to update and move Jira, Confluence and Fisheye to a new server and URL, with Jira as the authentication server via LDAP.

Confluence works fine.

In Fisheye I can't log in via LDAP, but all users and groups are visible. In the authentication-tab the entry for Jira is missing and in Jira the source-tab.

I think this must be a problem in the link but all connection tests go green and no errors in the logs. All other entries in the community don't match to this.

Thank You for any ideas

3 answers

solved!

Fisheye 4.5.0 has bugs!

Installation of Fisheye 4.4.2 works

Dear all,

We also meet this issue on our Fisheye server,

But more serious is my Internal Directory's user also can't login.

It all says "password incorrect or unknown user".

Is it a bug?

Have anyone know why?

 

Thank all & Bother all,

Vic

0 votes

I think you might be missing global permissions that's why the users can't login. If you go to user details on admin pages can you see a _FISHEYE USER_ or _NO ACCESS_ ?

If the latter you have to grant global permissions to those users to access the application.

 

More info : https://confluence.atlassian.com/fisheye/global-permissions-812222809.html

Hello,

I can see in Fisheye all groups and users needed, I can test connection to Jira with my account and all is green (except UUID is yellow but I think this is ok). But I still can't login to Fisheye.

Regards

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

🎨 Add some visual life to your templates

Hi Atlassian Community, My name is Avni Barman, and I am a Product Manager on the Confluence Cloud team. Based on feedback from you, we are giving admins more power to create templates that a...

224 views 4 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you