Is there a way to make the content of a notification email not require loging?

[GeoffreyPeart]

Within our shop Crucible is setup to do authentication with AJP relying on the server OS access to Active Directory to log users in. Due to other issues, we generally recomemnd users not use IE to browse the site.

When a user recieves an email the result is serveral basic auth authentication prompts as Outlook uses IE to render the email. Is there a way to make emails static instead of dynamic content?

[MatthewC · Accepted solution]

You could hack the templates underneath... they are in %FISHEYE_INST%/template

They give you an idea how to do it here:

https://confluence.atlassian.com/display/CRUCIBLE/Customising+email+notifications

Change the content to something very simple?

You could also change them to another URL for images and have them served off another server, not needing auth

[GeoffreyPeart]

It must be the images as the users who was complaining switched to text only and it helped the situation. Do you know apx where the static content is so I can clone it on to the HTTP Server?