Integrating Fisheye with Jira via https Authentification

Hi,

I have a question regarding the integration between Jira and Fisheye.

Our Jira is installed on a tomcat and can only be accesed throw a Apache Web Server. This requires a Basic HTTP(S)-Authentification before you can login to Jira.

Does Fisheye support Basic HTTP(S)-Authentification? I have found no way to set up Fisheye to access Jira. Any ideas?

Best regards,

Andi

1 answer

0 votes

Hi Andreas,

Yes, FishEye supports Basic Authentication.

Have you already tried to import JIRA certificate into FishEye keystore?

Could you please let us know what error you see when trying to create the application link?

Cheers,
Felipe Kraemer

Hi Felipe,

thanks for you answear.

I will go more in detail. On https://mycompany.com/build/jira/ there is a Jira 5.0.6 running. Before I can login into Jira I have to submit a username and password. Then we customised our Jira to use that login (Single Sign on). So Jira us the Authentification to login to Jira.

Now we want to use Fisheye with that Jira. I installed it local on my windows machine and tried to connect with Jira.

- I used the SSLPoke Java program to verify if connection: Successfully connected

So i think thats not the problem.

After I added a Application Link I get the message that "Application 'ABC' seems to be offline. Click here to Relocate"

Then i went to Configure Action for the Application Link and added the Outgoing Authentifiaction "Basic Access".

But when I go to JIRA Settings and press test i get error message: "Communication error while talking to JIRA: null - please ensure that (1) your JIRA server running and (2) you have enabled JIRA's remote API."

I have found out that you can only access the Jira with the following URL https://mycompany.com/build/jira/ but Fisheye cuts off the last "/" from the Application URL.

Best regards,

Andi

Hi,

I still couldn't figure it out why it's not working. When I installed the Eclipse Jira Connector and point it to the installed Jira URL and use the Authentification User/Password it works.

So Fisheye dont work, Eclipse connector does.

Best regards,

Andi

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

492 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you