Integrating Fisheye with Jira via https Authentification


I have a question regarding the integration between Jira and Fisheye.

Our Jira is installed on a tomcat and can only be accesed throw a Apache Web Server. This requires a Basic HTTP(S)-Authentification before you can login to Jira.

Does Fisheye support Basic HTTP(S)-Authentification? I have found no way to set up Fisheye to access Jira. Any ideas?

Best regards,


1 answer

0 vote

Hi Andreas,

Yes, FishEye supports Basic Authentication.

Have you already tried to import JIRA certificate into FishEye keystore?

Could you please let us know what error you see when trying to create the application link?

Felipe Kraemer

Hi Felipe,

thanks for you answear.

I will go more in detail. On there is a Jira 5.0.6 running. Before I can login into Jira I have to submit a username and password. Then we customised our Jira to use that login (Single Sign on). So Jira us the Authentification to login to Jira.

Now we want to use Fisheye with that Jira. I installed it local on my windows machine and tried to connect with Jira.

- I used the SSLPoke Java program to verify if connection: Successfully connected

So i think thats not the problem.

After I added a Application Link I get the message that "Application 'ABC' seems to be offline. Click here to Relocate"

Then i went to Configure Action for the Application Link and added the Outgoing Authentifiaction "Basic Access".

But when I go to JIRA Settings and press test i get error message: "Communication error while talking to JIRA: null - please ensure that (1) your JIRA server running and (2) you have enabled JIRA's remote API."

I have found out that you can only access the Jira with the following URL but Fisheye cuts off the last "/" from the Application URL.

Best regards,



I still couldn't figure it out why it's not working. When I installed the Eclipse Jira Connector and point it to the installed Jira URL and use the Authentification User/Password it works.

So Fisheye dont work, Eclipse connector does.

Best regards,


Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

243 views 6 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot