Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I got a trial for Crucible/Fisheye but adding users is disabled under Application Access

I thought starting a trial adds at least a few users but under Application Access all checkboxes are disabled and it says that I have exceeded available licences by 1 (it said it even before I started the trial as well).

3 answers

0 votes

Hi Alexander,

Are you by chance using a FishEye Starter license? I am asking this because this type of license has some restrictions:

You can have:

  • Up to 10 historic committers in FishEye
  • Up to 10 committers per repository
  • Up to 5 repositories

I am not sure what you mean by "under Application Access all checkboxes are disabled". Can you please clarify this further? Are you using FishEye / Crucible Standalone? What version are you running?

It's an evaluation licence.

We only have 2 repos and under 7 committers now so this is not a problem.

There is an open issue for this on AOD: AOD-5952 which says this is a 'harmless error.' Apparently it can only be removed by issuing a request to atlassian support.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

105 views 1 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you