Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I got a trial for Crucible/Fisheye but adding users is disabled under Application Access

I thought starting a trial adds at least a few users but under Application Access all checkboxes are disabled and it says that I have exceeded available licences by 1 (it said it even before I started the trial as well).

3 answers

There is an open issue for this on AOD: AOD-5952 which says this is a 'harmless error.' Apparently it can only be removed by issuing a request to atlassian support.

It's an evaluation licence.

We only have 2 repos and under 7 committers now so this is not a problem.

0 votes

Hi Alexander,

Are you by chance using a FishEye Starter license? I am asking this because this type of license has some restrictions:

You can have:

  • Up to 10 historic committers in FishEye
  • Up to 10 committers per repository
  • Up to 5 repositories

I am not sure what you mean by "under Application Access all checkboxes are disabled". Can you please clarify this further? Are you using FishEye / Crucible Standalone? What version are you running?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

71 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you